With the advent of digital transformation and artificial intelligence, the legal sector is going through a massive transformation. Many law firms are getting digital to address the needs of their clients.
If you’re also looking to upgrade your law firm and boost its performance, consider investing in Microsoft 365 to streamline processes so that your law team can focus on what matters most: your clients.
What is Microsoft 365?
Microsoft 365 is the company’s subscription-based cloud platform that provides a suite of applications, services, and tools to help businesses connect with customers, run more efficiently, and achieve their goals. It includes Word, Excel, PowerPoint, OneDrive, Azure, Outlook, Teams, and more.
Better client relationship management
Microsoft 365 enables you to create customised emails and documents that are tailored to your audience. This can help you to maintain good relations with your clients and build trust between you and them. It will also make it easier for you to stay on top of any developments in the case that you are working on.
Use Microsoft 365 to improve client relationships:
Share files with clients and colleagues: M365 lets you share files with clients and colleagues. You can also set permissions to control who has access to these files, which is a great way to protect your sensitive information.
Hold online meetings: Microsoft 365 supports online meetings, which is a great way to collaborate with your clients and colleagues. You can use a variety of meeting tools, including Teams, Outlook, and SharePoint. You can also use a centralised calendar to manage your meetings.
Manage interactions with clients: M365 can help you manage interactions with clients, including emails. You can use Outlook to organise your conversations and track your progress, which can help you be more efficient.
Strengthen data security
With more and more companies using cloud-based services, the need for data security is increasing. In addition, as more people begin to conduct business online, there is also a need for cyber security measures to be taken. By upgrading your existing IT infrastructure with Microsoft 365, your law firm can improve its cyber security by taking advantage of the company’s multiple tools and features.
It offers enterprise-grade security with biometric authentication, user and device management, and easy-to-implement security tools, including:
- Identity management: helps customers protect their users’ identities and manage access to applications and resources.
- Two-factor authentication: provides a second layer of verification for users by requiring multiple forms of user verification when logging on.
- Data loss prevention: allows you to monitor your data usage and alert you when suspicious activity is detected.
Reliable document storage and management
Microsoft 365 enables cloud-based storage and management capabilities. You can easily organise and store documents in a central location, such as on OneDrive or SharePoint. This can save you time and make it easier to collaborate with other team members.
The platform can be used to store documents in the cloud and make them available to employees with a single click. This removes the need for employees to maintain a local server, which can reduce costs and increase security. It also means that employees don’t have to rely on their personal devices to access corporate data. employees can collaborate and share documents in real time without worrying about compatibility issues. All changes are tracked so that you know exactly what has being changed and when.
With the growing number of digital devices in businesses, Microsoft 365 is a great way to provide an integrated, digital experience throughout your organisation. It allows you to streamline your workflow with tools like SharePoint and OneDrive for Business. You can also set up automated processes that run throughout the day, like sending emails based on a specific event or action. As a result, you can save both time and money by automating your workflow.
M365 is designed to help law firms automate more of their workflows, and can be used to track important case documents and keep track of correspondence between attorneys and clients.
Reduce risk through compliance management
Compliance management is a key part of any organisation’s digital transformation. It’s one thing to buy a set of tools, but it’s another thing entirely to make sure they are being used effectively.
Microsoft 365 Compliance Manager is a tool Microsoft offers to help organisations manage their M365 subscription. It’s a cloud-based software solution that provides businesses with the tools they need to comply with the ever-changing regulations that surround employee data privacy, cloud security, and compliance.
With Microsoft 365, you can ensure that all your systems are in compliance with all relevant regulations by automating tasks and centralising all your data. You can also gain greater control over user access through M365 identity and access management.
Get M365 for your law firm
M365 is versatile and flexible, enhancing your law company’s cyber security and data management, and streamlining workflows across the board. It provides you with the tools to handle many tasks, from document storage to customer relationship management.
The Microsoft 365 consultants at NetworkIQ can implement the productivity suite into your business, guide you on its best uses and practises, and train your users to maximise its efficiency for your needs.