Our contact details:
Name: NetworkIQ Ltd
Address: North London Business Park, Oakleigh Road South, London N11 1GN.
Phone Number: 0333 234 4288
- Management of our customer relationships, including through accounts you set up with NetworkIQ
- Sales of our products
- Our marketing and advertising programs
- Management of our websites and appsin relation to any of the above
Our website (networkiq.co.uk) may have links to other websites. Third party websites should have their own privacy policies and we recommend that you read such policies to find out how your personal details are protected. We are not responsible for the content or the privacy policies of these third party websites.
Please do not submit your personal information to us if you do not wish us to collect it.
If you decide at any time that you no longer wish to be contacted by us, please notify us by email at the following address firstname.lastname@example.org (though please remember that this could prevent us from continuing to supply our Products to you and/or affect the quality of our services forming part of those Products).
We gather and use certain information about individuals to provide products and services and to enable certain functions on this website.
We also collect information to better understand how visitors use this website and to present timely, relevant information to them.
1. What type of personal data do NetworkIQ collect
We may collect the following information:
- Name and job title
- Contact information including email address
- Demographic information, such as postcode, preferences and interests
- Website usage data
- Emails opened and read
- Other information relevant to client enquiries
2. How do we use and share your personal data
Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services.
Specifically, we may use data:
- For our own internal records
- To improve the products and services we provide
- To contact you in response to a specific enquiry
- To customise the website for you
- To send you promotional emails about products, services, offers and other things we think might be relevant to you.
- To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you.
- To contact you via email, telephone or mail for market research reasons.
3. How we store your personal data
Your information is securely stored. We don’t keep your personal information for any longer than is necessary, and once it’s no longer necessary we will dispose of your information securely.
Controlling information about you
When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:
Opt-in to receive marketing communications from us by email, telephone, text message or post.
If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:
- Sign in to our website and change your opt-in settings.
- Send an email to email@example.com
- Write to us at: NetworkIQ Ltd, North London Business Park, Oakleigh Road South, London N11 1GN.
We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to. Any personal information we hold about you is stored and processed under our GDPR Policy.
We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with our GDPR Policy.
We have adopted measures to ensure that customers’ and users’ personal data is not misused, accidentally destroyed, lost or altered. Where information is transferred to a third party, that third party will be required to keep your personal data secure.
We endeavour to prevent unauthorised disclosures of your personal data by other people, but we are not responsible for any unauthorised disclosures or other breaches of security or for the actions of others if the information was passed to them with your authority or with the authority of anybody other than us or our associated companies.
Please be aware that if you disclose information on chat areas, forums or other public services it may be possible for other people to use this information. We are not responsible for the disclosure of any information you post in this way.
5. Transfer of Details Overseas
Given the global nature of the Internet, use of the Internet to collect and process personal data may involve the transmission of data internationally. Therefore, by browsing the Site and/or communicating electronically with us, you acknowledge and agree that we may process your personal data overseas. However, we will endeavour to ensure that any third party to whom your personal data is transferred will take appropriate steps to safeguard your personal details in line with GDPR requirements.
6. Updating Your Details
6.1 You can update the personal data we hold on you by e-mailing us at: firstname.lastname@example.org
7. Accessing Your Details
7.1 We will provide you with a summary of personal data that we hold on you upon your written request. To make a request, you should send an email to email@example.com and provide your full postal address and postcode.
7.2 You can also request that the personal data that we hold about you are removed from our system. However, this may mean that we can no longer provide you with our Products that you wish to receive.
7.3 You have the right to ask us to restrict the processing of your personal information in certain circumstances.
7.4 You have the the right to object to the processing of your personal information in certain circumstances.
7.5 You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at firstname.lastname@example.org if you wish to make a request.
8. How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us by:
- Sending us an email to email@example.com
- Writing to us at: NetworkIQ Ltd. North London Business Park, Oakleigh Road South, London N11 1GN.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Cookies and how we use them
What is a cookie?
A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.
Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions. Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content. Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously. We share this data with third party vendors to allow tracking and analytics technologies and for the purposes of sending personalized or targeted notifications.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
Links from our site
Our website may contain links to other websites. Please note that we have no control of websites outside the networkiq.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.